The First Step in Handling Conflict Should Involve

question 61

Multiple Choice

The first step in handling conflict should involve:

• A) arbitration with the help of an outside person.
• B) discussion between people in conflict with each other.
• C) mediation with the help of a neutral third party.
• D) discussion with a panel of representatives from the company.
• E) communication with lawyers to initiate legal action.

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Definitions:

Social Support

The assistance and comfort received from friends, family, and acquaintances, providing a buffer against adverse situations.

Stress Perceptions

The individual interpretation and response to stressors, influencing how stress affects one’s health and wellbeing.

Stressor

Any event, situation, or stimulus that causes stress or anxiety.

Organizational Commitment

An individual's psychological attachment to their organization, often reflecting in their willingness to remain a member and contribute to the organization's goals.