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When You Must Communicate Bad News, You Must Not Only

question 37

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When you must communicate bad news, you must not only get the receiver to understand and accept the bad news, but you must also avoid legal liability.


Definitions:

Exemplification

The act of showing or illustrating by example.

High Consensus

A situation where there is widespread or unanimous agreement among members of a group or organization.

External Causes

Factors or influences originating outside an individual or system that affect behavior, actions, or outcomes.

Causal Attributions

The determination of causes or reasons for an individual's behavior, often influencing how they are perceived by others.

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