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If You're Not Sure How the Receiver Will Respond, You

question 21

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If you're not sure how the receiver will respond, you should use the indirect pattern when writing messages that refuse routine requests and claims.


Definitions:

Countercurrent Exchange

Exchange of substances between two fluids moving in opposite directions.

Gill Capillaries

Small blood vessels within the gills of fish that facilitate the exchange of oxygen and carbon dioxide with water.

Concentration Gradient

The slow change in solute concentration within a solution from one area to another, often resulting in diffusion.

Atmospheric Pressure

The force per unit area exerted against a surface by the weight of the air above that surface in the atmosphere of Earth.

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