Shannon Is Writing a Direct Reply Letter to a Potential

question 65

Multiple Choice

Shannon is writing a direct reply letter to a potential client. In the body of the letter, she will be answering several questions and wants her responses to be logical and readable. What should she do?

• A) Place the answers in a numbered or bulleted list.
• B) Place the answers on a separate page and attach it to the letter.
• C) Place her answers in complete sentences in paragraph form.
• D) Avoid clarifying statements, which could create legal trouble.

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Definitions:

Overhead Costs

Expenses not directly tied to production but necessary for running the business, like rent, utilities, and administrative salaries.

Operating Profit

Earnings from a company's core business operations, excluding deductions of interest and tax.

Selling Price

The amount of money for which a good or service is sold to the buyer.

Reduced

A decrease in amount, size, intensity, or degree.