Samantha Must Use E-Mail Frequently to Communicate with Others in Her

question 63

Multiple Choice

Samantha must use e-mail frequently to communicate with others in her new job. What is the best advice to give her?

• A) Consider composing important messages offline.
• B) Use general tags such as Hi! or Important as the subject line to catch the reader's attention.
• C) Add frequent emoticons, such as happy faces, to appear friendly and approachable in e-mail messages.
• D) Always press "Reply to All" when replying to e-mail messages.

Understand how incentive pay can be linked to performance appraisals.

Recognize the role of employee's perception in the effectiveness of incentive pay plans.

Identify the factors necessary for the success of group incentive programs like gainsharing.

Evaluate the effectiveness of different incentive plans in achieving desired outcomes for both individuals and teams.

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Definitions:

Pay Level

The average amount of compensation or salary given to employees in a certain position or job category.

Pay Structure

The system or arrangement outlining how employees are compensated, including salary ranges, grades, and levels, based upon their role, experience, and performance.

Benchmarking

The process of comparing one's business processes and performance metrics to industry bests or best practices from other companies.

Pay Structure

A framework for systematically organizing and categorizing an organization's salaries, wages, and pay grades.