Which of the Following Sentences Is Most Effective in De-Emphasizing

question 65

Multiple Choice

Which of the following sentences is most effective in de-emphasizing the bad news?

• A) Although cash refunds are not offered, you can exchange resalable merchandise.
• B) Although you can exchange returned merchandise, cash refunds are not available.
• C) Since we only exchange merchandise, it is impossible for you to receive a cash refund.
• D) Because of our exchange policy, you may not receive a cash refund.

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Definitions:

Black and Latino

Pertaining to individuals of African and Latin American descent respectively.

Intermarriages

Marriages between spouses of different racial, ethnic, religious, or cultural backgrounds, reflecting trends in societal integration and diversity.

Racial-gender Stereotypes

Preconceived and oversimplified beliefs about individuals based on their race and gender, often leading to discrimination and inequality.

Asian Americans

A diverse group of Americans of Asian descent, including various ethnicities and cultures.