Examlex
Which of the following is the best example of a high-contact service?
Six Sigma
A set of techniques and tools for process improvement, aimed at reducing defects and enhancing quality in manufacturing and business processes.
Sigma Drift
It refers to the natural deviation or shift in the process mean over time, especially in the context of Six Sigma methodologies focusing on reducing variability in processes.
Defects Per Million
A metric used to measure the quality of a process by calculating the number of defective units in one million units produced.
Quality Programs
Initiatives or strategies aimed at enhancing the quality of products, services, or processes within an organization.
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