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Brittany recently moved to a new city and is trying to find a new mechanic to do maintenance and repair on her car. She visits several places to judge their overall appearance, cleanliness, and organization and finally chooses a mechanic. Brittany was trying to overcome the ____ aspect of services.
Chameleon Effect
The unconscious mimicry of the postures, mannerisms, facial expressions, and other behaviors of one's interaction partners, as a form of social interaction.
Social Facilitation
The tendency for people to perform differently, often better, when in the presence of others than when alone.
Social Loafing
The occurrence in which people put forth less effort towards attaining a goal while working as part of a group than they do when working individually.
Deindividuation
This psychological phenomenon occurs when individuals immersed in a group lose their sense of individual identity, often resulting in a detachment from personal responsibility and an increase in impulsive behaviors.
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