Production and Consumption of Services Must Simultaneously Occur Due to the ____

question 32

Multiple Choice

Production and consumption of services must simultaneously occur due to the ____ characteristic of services.

• A) intangibility
• B) heterogeneity
• C) customer contact
• D) perishability
• E) inseparability

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Definitions:

P-value

The probability of obtaining a test statistic at least as extreme as the one observed, assuming the null hypothesis is true; used to determine statistical significance.

Hypothesis

A supposition or proposed explanation made on the basis of limited evidence as a starting point for further investigation.

Confidence Interval

A span of values, generated from the statistics of a sample, that is likely to comprise the value of an undefined population parameter.

Test Statistic

A value calculated from sample data during a hypothesis test that is used to determine whether to reject the null hypothesis.