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Inseparability Also Means That Customers Expect a Service to Be

question 16

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Inseparability also means that customers expect a service to be provided in a certain way by a specific person.


Definitions:

Deductibles

The amount policyholders must pay out of pocket before an insurance company will cover the remaining costs of a claim.

Moral Hazard

The situation where one party is more likely to take risks because they do not bear the full consequences of their actions, often occurring in insurance and finance.

Health Insurance

A form of insurance coverage that pays for medical and surgical expenses incurred by the insured or provides reimbursement for such expenses.

Medical Malpractice

A legal term referring to professional negligence by a healthcare provider that results in injury or harm to a patient.

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