Warranties and Customer Training Are Examples of Customer Services

question 128

True/False

Warranties and customer training are examples of customer services.

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Definitions:

Net Receivables

The total money owed to a company by its customers minus any provisions for bad debt.

Cost of Goods Sold

The direct costs attributable to the production of the goods sold by a company, including material and labor expenses.

Total Revenue

The total amount of money generated by a company from its business activities, primarily through the sale of goods and services, before any expenses are deducted.

Seasonal Inventory

Stock that is held in anticipation of seasonal peaks in demand, ensuring that a business can meet customer needs during specific times of the year.