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question 19

Multiple Choice

Use the following to answer the questions.
KFC opened its first franchised restaurant outside of North America in England in 1964.Now,over a billion KFC chicken dinners are sold annually at more than 80 countries and territories around the world.KFC has established its own processing plants in these countries to ensure the quality of its chickens and other food items.In the U.S.,the menu at KFC is usually the same in all restaurants,with only a very few additional items available in different regions.However,when KFC first franchised into Asian countries,it added many unusual local delicacies to the menu-items such as fried octopus and squid.Additionally,the franchised stores in Asian countries display cooked food in "plates" near windows at the front of the store.This is a tradition for many restaurants in these countries-to offer the customer passing by a preliminary view of their product.
-Refer to Scenario 8.2.Suppose that KFC's parent company experienced difficulty in opening its restaurants in China unless KFC was willing to pay the government a "bribe".If KFC were to resort to paying this bribe in China saying that "it's different doing business there"-this would be an example of

Definitions:

Nonverbal Messages

Types of communication not conveyed through spoken words but through body language, facial expressions, gestures, posture, and other visual cues.

Expressing Nonverbal

The process of conveying information or expressing one's thoughts and emotions without using spoken language, through body language, facial expressions, gestures, and other visual cues.

Spatial Zones

The concept of personal space and how different cultures define and use physical space in social interactions.

Interpersonal Relationships

The connections and associations formed between individuals, including friendships, family bonds, and romantic relationships.