A Number of Quality-Related Costs Are Provided in the Following

question 114

Essay

A number of quality-related costs are provided in the following table:
Required:
Classify the above costs by cost of quality category. That is, for each item in the table, place a check mark in the appropriate column. $\begin{array}{|l|l|c|c|c|c|}\hline & \text { Description of Quality Costs } & \text { Prevention } & \text { Apprakal } & \text { Internal Fallure } & \text { External Fallure } \\\hline 1 & \text { Scrap costs } & & & & \\\hline 2 & \text { Warranty repairs and replacements } & & & & \\\hline 3 & \begin{array}{l}\text { Promotion and awards costs for quality efforts of } \\\text { employees }\end{array} & & & & \\\hline 4 & \text { Supplies used in testing products } & & & & \\\hline 5 & \text { Downtime costs } & & & & \\\hline 6 & \text { Inventory inspection costs } & & & & \\\hline 7 & \text { Training costs } & & & & \\\hline 8 & \text { Customer relations costs } & & & & \\\hline 9 & \text { Reliability testing costs } & & & & \\\hline 10 & \text { Re-inspection costs } & & & & \\\hline 11 & \text { Repair and rework costs incurred before sale } & & & & \\\hline 12 & \text { Equipment maintenance } & & & & \\\hline 13 & \text { Product design costs } & & & & \\\hline 14 & \text { Depreciaton on testing equipment } & & & & \\\hline\end{array}$

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Definitions:

1920s

A decade characterized by significant social, economic, and cultural changes, including the Jazz Age, the prohibition era, and significant economic growth followed by the stock market crash of 1929.

Transform

To make a thorough or dramatic change in form, appearance, or character.

Immigration Reform

Changes or proposed changes to a country's policies regarding how it manages and deals with immigrants, including legality, residency, and citizenship.

Political Interest Groups

are organizations that seek to influence public policy and government actions based on specific agendas or interests, without seeking election to public office.