________ CRM Includes Customer-Facing Applications Such as Tools for Sales

question 53

Multiple Choice

________ CRM includes customer-facing applications such as tools for sales force automation, call center and customer service support, and marketing automation.

• A) Operational
• B) Social
• C) Web-based
• D) Sales force
• E) Analytical

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Definitions:

Language Arts

An academic discipline focused on the study and improvement of skills related to reading, writing, listening, and speaking.

Educators

Individuals who provide instruction or education, often teachers or professors.

Demographics

Statistical data relating to the population and particular groups within it, often used to identify trends and patterns regarding age, gender, income level, and education.

Valuing Coworker Diversity

Acknowledging and appreciating the differences and unique contributions of coworkers from various backgrounds, leading to a more inclusive and productive workplace environment.