All of the Following Are Psychological Aspects of Quality Except

question 42

Multiple Choice

All of the following are psychological aspects of quality except:

• A) effective marketing.
• B) the company's knowledge of its products.
• C) the product's reputation.
• D) the courtesy of salespeople.
• E) the sensitivity of support staff.

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Definitions:

Target Cost

The desired cost of a product determined by subtracting a desired profit margin from a competitive market price, guiding cost management efforts.

Investment

The act of allocating resources, usually money, with the expectation of generating an income or profit, such as purchasing stocks, bonds, or real estate.

Projected Sales

Forecasted revenue from goods or services that a company plans to sell over a certain period.

Value-based Pricing

A pricing strategy that sets prices primarily based on the perceived or estimated value of a product or service to the customer, rather than on its cost of production or historical prices.