When a Helper's Facial Expression Radiates Concern in Response to a Client's

question 4

Multiple Choice

When a helper's facial expression radiates concern in response to a client's tearful recounting of a loss experience,this is an example of __________.

• A)animation
• B)mirroring
• C)sympathy
• D)resonant empathy

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Definitions:

Candy Manufacturer

A company that specializes in producing sweets and confections.

Target Market

A specific group of potential customers at whom a company aims its products and services.

Post-it Flag Highlighter

A stationery tool that combines the features of a highlighter and removable page markers for annotating and marking important information in documents.

Product Line

A group of related products marketed by the same company that function in a similar manner, are sold to the same customer groups, and marketed through the same types of outlets.