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The environment in which an organization operates is a major source of uncertainty.
Quality Cost Report
A report that summarizes the costs associated with ensuring products or services meet quality standards, including prevention, appraisal, and failure costs.
Defective Products
Items produced that do not meet the quality standards set by the company or industry, leading to potential returns or losses.
Internal Failure Cost
Costs associated with defects found before a product reaches the customer, including scrap and rework expenses.
Quality Cost Report
A document or tool that tracks the costs associated with ensuring the quality of products or services, including prevention, appraisal, and failure costs.
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