Finn Was Asked to Speak to College Students About His

question 434

Multiple Choice

Finn was asked to speak to college students about his own experience in the university's "Study Abroad" program. His monotone voice and unenthusiastic delivery style, however, cause listeners to tune out. Finn's loss of credibility can best be attributed to

• A) using language that separated him from his audience.
• B) not adapting his message to the listeners' frame of reference.
• C) not matching his level of dynamism to the demands of the situation.
• D) not citing sources and their qualifications up front.

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Definitions:

Alzheimer's Patients

Individuals diagnosed with Alzheimer's disease, a progressive neurologic disorder that causes the brain to shrink and brain cells to die, leading to memory loss and cognitive decline.

Diagnosis

This is the process of identifying a disease or condition from its symptoms and clinical evidence.

Positive Information

Information that has a beneficial or favorable impact on an individual or situation.

Managing Emotions

The process of recognizing, identifying, and controlling one's emotional responses.