Which of the Following Nonfinancial Measures Would Not Be Used

question 98

Multiple Choice

Which of the following nonfinancial measures would not be used to evaluate a middle manager's performance?

• A) Frequency of meeting customer delivery requirements.
• B) Amount of unwanted employee turnover.
• C) Success in dealing with suppliers.
• D) Fulfilling responsibilities to company shareholders.

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Definitions:

Written Communication

The process of conveying messages or information through the written word.

Face-To-Face Conversation

Direct communication between two or more individuals in the same physical space, allowing for verbal and non-verbal cues.

Misunderstanding

A failure to understand correctly; an incorrect interpretation or perception of a statement, situation, or intention.

Vagueness

The lack of specificity or clarity in language that can lead to ambiguity or misinterpretation.