Generally Speaking, It Costs Ten Times as Much to Find

question 32

True/False

Generally speaking, it costs ten times as much to find a new customer as it does to keep an existing customer.

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Definitions:

Terminals

End points for data transmission, or facilities where cargo containers and goods are transferred between different modes of transportation.

Travelers

Individuals who move between different geographic locations, for purposes ranging from leisure and tourism to business.

Takt Time

is the rate at which a finished product needs to be completed in order to meet customer demand, essentially setting the pace for production lines.