Which of the Following Statements About ISO 9000 Is True

question 69

Multiple Choice

Which of the following statements about ISO 9000 is true?

• A) ISO 9000 is a single international standard for achieving consistency in quality management and quality assurance in companies throughout the world.
• B) The ISO 9000 standard is applicable only to the manufacturing of goods and not to the delivery of services.
• C) ISO 9000 certification may be suspended or canceled if companies fail a periodic audit following their initial ^{certification.}
• D) Ninety-eight percent of companies that already have achieved ISO 9000 certification said they did so because it increases profitability.
• E) Service providers can achieve ISO 14000 certification.

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Definitions:

Initial Home Visit

The first visit made by a healthcare or social service provider to a patient's or client's home to assess needs and provide services.

Rapport and Trust

A relationship built on mutual understanding, respect, and confidence between two or more parties, often fundamental for effective communication and cooperation.

Health Needs

The requirements necessary to maintain health, prevent disease, and manage illness.

Windshield Survey

An observational method used in community nursing to gain an understanding of a community's health by visually surveying an area from a car.