Normative Controls Should Be Used When

question 7

Multiple Choice

Normative controls should be used when:

• A) cause-and-effect relationships are clear
• B) workers have been taught self-control skills
• C) responsibility for task accomplishment is given to autonomous work groups
• D) it is necessary to standardize all operations
• E) organizational culture, values, and beliefs are strong

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Definitions:

Participating Style

A leadership or management approach that actively involves team members in decision-making processes and problem-solving tasks.

Delegating Style

A management approach where authority and tasks are transferred to subordinates or team members.

Telling Style

A leadership approach focused on unilaterally giving instructions and expecting compliance.

Situational Leadership

A leadership approach that emphasizes the need to adjust style and strategies based on the maturity level of the team members and the specific circumstances facing the organization or project.