In Which of the Following Cases Would Written Communication Be

question 11

Multiple Choice

In which of the following cases would written communication be preferable to oral communication?

• A) when immediate feedback is needed
• B) when messages are complex and ambiguous
• C) when messages are emotion laden
• D) when messages are very simple
• E) when paralanguage is required

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Definitions:

Groupthink

is a psychological phenomenon that occurs within a group of people when the desire for harmony or conformity results in irrational or dysfunctional decision-making outcomes.

Closed Groups

Exclusive circles or communities with restricted membership, where entrance is often regulated through specific criteria or invitations.

Holism

The systems principle of nonsummativity—the whole is different from the sum of its parts. The elements of a system, functioning interdependently, cannot be aggregated; they can be understood only through their dynamic interaction.