A Recent Study Found That Only 29 Percent of First-Level

question 42

Multiple Choice

A recent study found that only 29 percent of first-level supervisors thought that their organization encouraged their employees to express their opinions openly. This means that the overwhelming majority of these supervisors engage in_____ .

• A) organizational silence
• B) organizational filtering
• C) negative grapevining
• D) lower level filtering
• E) arrested communication

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Definitions:

Readability

The ease with which a reader can understand and process the text, influenced by factors such as language, structure, and design.

Visual Aids

Materials used to enhance the comprehension or appeal of information being presented, such as charts, graphs, or images.

Documentation

Written or electronic records that provide evidence of activities performed, processes followed, or information obtained, often used for reference, legal compliance, or training purposes.

Legend

A key or explanatory list of symbols and abbreviations used on a map or chart, or a narrative explaining the origins of traditional stories, myths, or history.