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What are the two reasons why companies use organization-wide communication? Define three types of organization-wide communication. Give an example of the effective or ineffective use of each communication. Using the material from the text chapter on Managing Communication, explain why the example was particularly effective or ineffective.
Vertical Communication
The exchange of information and messages between different levels of an organization's hierarchy, including upward and downward communications.
Horizontal Communication
The exchange of information, messages, or communication across the same levels of an organization or among peers.
Downward Communication
The flow of information from higher levels of an organizational hierarchy to lower levels, typically involving directives, updates, and feedback.
Pent-up Emotions
Refers to feelings that a person has suppressed or not expressed over a period of time.
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