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List and briefly describe the four types of discrimination commonly associated with surface-level diversity. Which of those typically produce the so-called glass ceiling?
Sales Presentation
A detailed pitch or demonstration of a product or service designed to inform and persuade potential buyers.
Closing Question
A strategic question posed by a salesperson designed to lead the conversation towards the completion of a sale, aiming to secure a commitment from the prospect.
Product's Benefits
The advantages or positive outcomes that customers can expect from using a product, which can include solving problems or fulfilling needs.
Hostile Mood
A negative emotional state characterized by feelings of anger, irritation, or resentment, which can affect interpersonal interactions and decision-making processes.
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