When Sending a Business E-Mail You Should

question 18

Multiple Choice

When sending a business e-mail you should:

• A)include short,simple,and straight-forward information.
• B)proof the content for spelling and grammar mistakes.
• C)use please and thank you with requests to ensure a polite tone.
• D)avoid the use of all capital letters.
• E)All of the above

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Definitions:

Skype

A telecommunications application software that provides video chat and voice call services, along with messaging and file sharing features over the internet.

Operating System

Software that manages computer hardware, software resources, and provides common services for computer programs.

Team Development

The process through which a group of individuals evolves into a cohesive unit, optimizing their collaboration and effectiveness in achieving collective objectives.

Working Styles

Refers to the various patterns and approaches that individuals adopt in their professional environments to complete tasks and interact with others.