Why Are Courtesy,etiquette,and Manners Important at Work

question 25

Multiple Choice

Why are courtesy,etiquette,and manners important at work?

• A)Employers are concerned about the decline of polite behavior in society.
• B)People must work together,often under stressful conditions,to meet customer needs.
• C)These behaviors help form and maintain effective working relationships.
• D)Failure to demonstrate these behaviors can lead to interpersonal conflicts.
• E)All of the above

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Definitions:

Cost of Goods Sold

The total cost associated with making or buying the products that a company has sold during a period.

Indirect Manufacturing Cost

Costs in the production process that cannot be directly traced to specific units of product, such as maintenance and facility costs.

Units Produced

The total number of complete products manufactured during a specific period.

Direct Costs

Expenses that can be directly attributed to the production of specific goods or services, such as raw materials and labor.