The Core Values of Quality Programs Proposed by Shewhart, Deming

question 13

Multiple Choice

The core values of quality programs proposed by Shewhart, Deming, Juran, Ishikawa, and Crosby include:

• A) focus on the customer
• B) incremental or continuous improvement
• C) problem detection and correction
• D) measurement
• E) all of these are part of the core values proposed.

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Definitions:

Economic Growth

An increase in the production of goods and services in an economy over a period of time, usually measured by the rise in Gross Domestic Product (GDP).

Global Trade Flows

The movement of goods and services across international borders, reflecting the interconnectedness of global economies.

Health Care Costs

The total expenditures for services and products related to the treatment and prevention of illness or the maintenance of health.

Labor Pool

The supply of available workers in a particular area or from a specific industry or occupation.