List the Four Tools That Managers Can Use to Guide

question 33

Essay

List the four tools that managers can use to guide their design of the service process.

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Definitions:

Fixed Costs

Expenses that do not change in proportion to the level of goods or services produced within a certain scale, such as rent or salaries.

Demand Schedule

A table or graph that shows the quantity of a good or service that consumers are willing and able to purchase at various prices.

Variable Conversion Cost

Costs that vary with the level of production and are associated with converting raw materials into finished goods, excluding fixed costs.

Direct Material

Raw materials that can be directly traced to the production of a specific product and are a part of its finished composition.