Which of the Following Is NOT an Advantage of Self-Service

question 30

Multiple Choice

Which of the following is NOT an advantage of self-service technologies?

• A)Greater choice of products
• B)Higher perceived level of customization.
• C)Convenience of location.
• D)Greater control over service delivery.
• E)Cost and time savings.

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Definitions:

Standards

Established norms or criteria that act as baseline measures for quality, behavior, or performance.

Corrective Action

Measures that are taken to identify and rectify problems, faults, or non-compliance within processes or systems.

Organizational Performance

the measure of how effectively and efficiently an organization meets its objectives and goals.

Administrative Leadership

Leadership focused on the management, policies, and administrative processes of an organization to ensure its proper operation.