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How can firms prevent customer failures?
Team Goals
Objectives set by a group working together that they aim to achieve.
Individual Achievement
The accomplishment of personal goals or the attainment of success through one's own efforts and skills.
Cognitive Component
An element of attitude that embodies an individual's beliefs, knowledge, or thoughts about a subject.
Opinions
Personal views or judgements formed about something, not necessarily based on fact or knowledge.
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