Chaffee Corporation Staffs a Helpline to Answer Questions from Customers

question 20

Multiple Choice

Chaffee Corporation staffs a helpline to answer questions from customers. The costs of operating the helpline are variable with respect to the number of calls in a month. At a volume of 33,000 calls in a month, the costs of operating the helpline total $742,500.
-To the nearest whole cent,what should be the average cost of operating the helpline per call at a volume of 36,100 calls in a month? (Assume that this call volume is within the relevant range. )

• A)$21.54
• B)$20.57
• C)$21.34
• D)$22.50

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Definitions:

Calculus-Based Trust

Trust that is based on the calculation of benefits and detriments associated with trusting someone, often grounded in past exchanges and experiences.

Trustor

An individual or entity that places confidence or trust in another, often within the context of a relationship or transaction.

Sustaining Trust

Maintaining confidence and reliability in relationships or systems over time.

Transactional Negotiation

involves a bargaining process primarily focused on the exchange of goods, services, or terms where the relationship between parties is secondary to the deal itself.