Which of the Following Is an Example of a Negative

question 56

Multiple Choice

Which of the following is an example of a negative externality?

• A) A person buys a car that is a lemon.
• B) A worker is injured on the job.
• C) A new restaurant's success causes another to go out of business.
• D) A large wind turbine in a house's backyard ruins the view of other homeowners.

Grasping the broad concept of customer service in logistics and marketing.

Understanding the application and impact of Activity-Based Costing (ABC) in customer service management.

Understand the SCOR model and its applications in supply chain processes.

Comprehend the relationship between order management and customer service in business operations.

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Definitions:

Domination

The exertion of control or influence over others by an individual or group, often in a way that limits freedom.

Appeasement

A diplomatic policy of making political or material concessions to an enemy or potential aggressor to avoid conflict or maintain peace.

Effective Communication

The process of exchanging information, thoughts, and feelings in a way that is clear, concise, and understood by all parties involved.

Organizational Members

Individuals who belong to and participate in the structure of an organization, contributing to its culture and goals.