An Important Part of the Customer Service Responsibilities of a Cable

question 36

Multiple Choice

An important part of the customer service responsibilities of a cable company relates to the speed with which trouble in service can be repaired.Historically,the data show that the likelihood is 0.75 that troubles in a residential service can be repaired on the same day.For the first five troubles reported on a given day,what is the probability that: All five will be repaired on the same day?

• A).0010
• B).6328
• C).9990
• D).2373

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Definitions:

Trade Name

A commercial name used by a company or business for trading purposes, under which it conducts business or offers services.

Sole Proprietor

An individual who owns and operates a business alone, without forming a corporation or partnership.

Fictitious Business Names

Aliases under which individuals or businesses operate that are different from their legal, registered names, often registered with local or state governments.

Professionals

Individuals who possess specialized knowledge or skills in a particular field, often requiring certification or licensing.