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A Department Accepts a New Order from a Customer

question 13

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A department accepts a new order from a customer. It has already incurred £100 for design costs. It has also incurred costs of £200 for visits by sales staff. If the order is accepted a quality inspector will be transferred from another department. The inspector earns £20,000 per year. If the order is accepted there will be additional training costs of £700.
-In this decision the differential costs for the inspector are:


Definitions:

Geographical Location

Refers to the physical place where a team or organization is situated, which can influence its operations, culture, and access to resources.

Psychological State

pertains to an individual's mental condition at a particular time, including mood, emotional well-being, and cognitive functions.

Reinforcement

In behavioral psychology, the use of consequences to modify the occurrence and form of behavior.

Influential Company Contacts

Key individuals within a company who have significant influence over decisions and organizational directions.

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