Kaplan and Norton Introduced Four Different Perspectives from Which a Company's

question 3

Multiple Choice

Kaplan and Norton introduced four different perspectives from which a company's activity can be evaluated. Which of the following perspectives describes how we perceive our shareholders

• A)Financial perspective
• B)Customer perspective
• C)Process perspective
• D)Learning and growth

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Definitions:

Geographical Regions

Spatial areas on the Earth's surface that are demarcated by natural or administrative boundaries and often grouped by common physical, cultural, or economic characteristics.

Division Contribution

The specific input or impact that a particular division, department, or group within an organization has towards achieving its overall objectives.

Sales Volume

The quantity of products or services sold within a given period.

Bar Chart

A graphical representation of data using rectangular bars to show the comparative size of various values.