A Hospital Administrator Is Investigating Why the Turnover Rate Is

question 23

Multiple Choice

A hospital administrator is investigating why the turnover rate is so high and why it is difficult to attract new nursing employees. Which situation is most likely to have resulted in this problem?

• A) The hospital is in a poorer part of town and offers a great deal of charity care.
• B) The hospital pays about $.25 per hour less than other hospitals as a starting wage for nurses.
• C) The hospital has a reputation for allowing bullying behavior to occur.
• D) The other hospital in town has a more modern building and campus.

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Definitions:

Problem-focused Coping

A strategy for managing stress by directly tackling the problem that is causing emotional distress.

Emotion-focused Coping

A strategy aimed at managing the emotional response to a stressful situation rather than confronting the root of the problem directly.

Behavioral Focusing

A technique used to help individuals concentrate on specific behaviors for the purpose of changing them, typically used in therapeutic settings.

Cognitive Adaptation

The mental process of adjusting perceptions, thoughts, and behaviours to deal with new information or experiences.