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A manager has documentation to suspect substance abuse by a nurse. The manager meets with the human resources (HR) director to determine which course of action should be taken to abide by the organization's policies. Which statement by the HR director is appropriate?
Beliefs
Beliefs are convictions or acceptances that something exists or is true, especially without proof, and they can guide behavior and thought processes.
Values
Core beliefs or standards that guide and motivate attitudes and actions.
Norms
Established standards of behavior or beliefs that are considered typical or acceptable within a group or society.
Infractions
Breaches or violations of rules or agreements.
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