The Emergency Department (ED) Has Seen an Increase in Violent

question 5

Multiple Choice

The emergency department (ED) has seen an increase in violent behavior over the past year. The manager has voiced concerns to the chief nurse officer (CNO) regarding the safety of the ED staff. What should be done as a first step in addressing this issue?

• A) The manager should consult with local law enforcement.
• B) The CNO should review the management of violent incidents procedure policy.
• C) The CNO should discuss the matter with hospital security.
• D) The CNO should have the manager discuss the matter with the ED staff.

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Definitions:

Shared Environment

Factors in the environment that individuals living together share and that can contribute to the similarities between them.

Extraversion

A personality dimension that describes the extent to which a person is outgoing, sociable, and energetic, one of the Big Five traits.

Neuroticism

A personality trait characterized by anxiety, moodiness, worry, envy, and jealousy.

Socioeconomic Status

An individual's or group's economic and social position in relation to others, based on income, education, and occupation.