The Nurse Executive and the Human Resources Manager of a Hospital

question 25

Multiple Choice

The nurse executive and the human resources manager of a hospital meet to discuss the recent increase in nursing turnover. Which statement reflects the best source of information about this increase?

• A) "What have the exit interviews shown as reasons for the resignations?"
• B) "Were the reports from nurse managers on resignations completed accurately?"
• C) "What are the reasons given in the survey mailed out 6 weeks after resignation?"
• D) "Has the human resources staff been making telephone calls to employees when they turn in their resignation?"

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Definitions:

Coercive

Relating to or using force or threats to persuade someone to do something or comply with one's demands.

Expert

A person who possesses a high level of knowledge, skills, or expertise in a particular field or area.

Referent

The entity to which a word or phrase refers or relates.

Legitimate Power Base

A source of influence based on the formal authority one holds within an organization's structure or society's laws.