Jen and Barry Opened an Ice Cream Shop in Eugene

question 9

Essay

Jen and Barry opened an ice cream shop in Eugene. It was a big success, so they decide to open ice cream shops in many cities including Portland. They hire Dante to manage the shop in Portland. Jen and Barry are considering two different sets of performance measures for Dante. The first set would grade Dante based on the cleanliness of the restaurant and customer service. The second set would use accounting numbers including the profit of the shop in Portland.
What are the advantages and disadvantages of each set of performance measures?

---

Definitions:

Stoma

Pores found on the leaf and stem surfaces that facilitate gas exchange between the plant's internal tissues and the atmosphere.

Companion Cells

Specialized cells in the phloem of plants that support the function of sieve tube elements in transporting sugars.

Cuticle Cells

The outermost layer of cells in plants and some animals that provides protection and reduces water loss.

Cork Cells

Specialized plant cells that are dead at maturity, containing air and suberin, forming the protective outer layer of the bark of trees.