When a Manager Introduces the Idea That Change Is Necessary

question 55

Multiple Choice

When a manager introduces the idea that change is necessary by suggesting that an impending crisis is likely, he/she is using an approach called:

• A) unfreezing.
• B) doomsday management.
• C) first-order change.
• D) second-order change.

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Definitions:

Hippocampus

A major component of the brain involved in memory formation and spatial navigation, located in the medial temporal lobe.

Memory Function

The processes involved in encoding, storing, and retrieving information.

Hindsight Bias

The tendency to believe, after an event has occurred, that one would have foreseen or predicted the outcome.

Egocentric

Having or regarding the self or the individual as the center of all things.