The Cognitive Framework Consisting of Attitudes, Values, Behavioral Norms, and Expectations

question 44

Multiple Choice

The cognitive framework consisting of attitudes, values, behavioral norms, and expectations shared by organization members, is referred to as:

• A) organizational culture.
• B) intrinsic task motivation.
• C) innovation.
• D) technology.

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Definitions:

Display Rules

Socially learned norms that dictate the appropriate emotional expressions in various situations.

Culture

Refers to the shared values, customs, and behaviors of a group of people, influencing their perceptions and actions.

Facial Expressions

Visible manifestations of one's internal emotional states on their face, used as a primary means of non-verbal communication.

Emotional Deficiency

A lack or shortage in emotional understanding, expression, or development, often impacting relationships and personal growth.