In Relation to Customer Service, Empowerment Involves

question 20

Multiple Choice

In relation to customer service, empowerment involves

• A) getting rapid approval from management on dealing with customer problems.
• B) granting huge discounts to customers with a problem.
• C) granting customers more time to pay their bills.
• D) giving customer contact workers more power to resolve customer problems.

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Definitions:

Parallel

In biology, this might refer to the occurrence or development of similar traits or structures in organisms not closely related, often due to similar environmental pressures.

Proteins

Large biomolecules consisting of one or more long chains of amino acid residues, essential for the structure, function, and regulation of the body's tissues and organs.

Genetic Material

The molecules (DNA or RNA) that carry the genetic instructions used in the growth, development, functioning, and reproduction of organisms.

DNA Ligase

A biological catalyst that assists in the fusion of DNA strands through the facilitation of a phosphodiester bond formation.