Which One of the Following Is the Least Effective Technique

question 14

Multiple Choice

Which one of the following is the least effective technique for creating a bond with a customer?

• A) Make the buyer feel good.
• B) Keep the relationship strictly business.
• C) Form a personal relationship.
• D) Smile at every customer.

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Definitions:

Provocation

An action or behavior that incites or stimulates a reaction, often used in a context where the response may be aggressive or contentious.

Massachusetts Assembly

The colonial legislature of Massachusetts, involved in governance and decisions affecting the colony.

Townshend Acts

A series of British Acts of Parliament passed during 1767 and 1768 that placed duties on common products imported to the American colonies, such as paper, tea, glass, and lead, leading to widespread opposition.

Circular Letter

A written communication sent to a closed group of people or organizations, often for the purpose of informing or soliciting support.