Generally Speaking, the More Attention Paid to the Other Person

question 12

Multiple Choice

Generally speaking, the more attention paid to the other person during face-to-face interactions:

• A) the more nervous the other person will be
• B) the more likely the other person is to make a critical error of judgement
• C) the more likely the other person is to pay attention to the speaker
• D) the more valued and important that person feels

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Definitions:

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Ergonomics

The study and design of equipment, systems, and processes that fit the human body and its cognitive abilities, aimed at maximizing efficiency and reducing discomfort or injury.

Human Factors

An interdisciplinary field focusing on the interactions among humans and other elements of a system, aiming to optimize human well-being and overall system performance.

Industrial-Organizational Psychology

The scientific study of human behavior in workplaces and organizations, aimed at improving productivity, health, and quality of work life.