The "Iceberg" Analogy of Change Proposes That _____

question 11

Multiple Choice

The "iceberg" analogy of change proposes that _____.

• A)intervention strategies should address both visible and hidden aspects of an organization
• B)some members have behaviors and ideas that are frozen or unchangeable
• C)the observable elements of an organization can be changed
• D)the hidden elements of an organization cannot be changed as they are too deeply rooted in the organization's culture
• E)answers c and d

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Definitions:

Deliver Promises

The act of fulfilling or keeping commitments and expectations previously agreed upon.

Counterproductive Norms

Established patterns of behavior within a group that hinder its achievement of goals or negatively affect its performance.

Persuasive Communication

The process of utilizing messages with the intent to influence the attitudes, beliefs, or behaviors of others.

Highly Cohesive Teams

Highly cohesive teams are groups with strong mutual respect and attachment, leading to elevated levels of teamwork and synergy.