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Recently,a case of food poisoning was traced to a particular restaurant chain.The source was identified and corrective actions were taken to make sure that the food poisoning would not reoccur.Despite the response from the restaurant chain,many consumers refused to visit the restaurant for some time after the event.A survey was conducted three months after the food poisoning occurred,with a sample of 319 former customers contacted.Of the 319 contacted,29 indicated that they would not go back to the restaurant because of the potential for food poisoning.What sample size would be needed in order to be 99 percent confident that the sample proportion is within .02 of ρ,the true proportion of customers who refuse to go back to the restaurant?
Benefit
The advantage or positive impact that one receives from using a product, service, or undertaking an action, offering improvement or value.
Trial Close
A sales technique where the seller asks potential buyers questions that assume the sale has been made to gauge their readiness to complete the purchase.
Features And Benefits
Explanation highlighting product or service attributes (features) and how they fulfill users' needs or desires (benefits).
Psychological Need
An intrinsic motive or desire that drives individuals to pursue goals or activities that fulfill emotional or mental requirements.
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