The Following Table Lists the Types of Customer Complaint Calls

question 17

Essay

The following table lists the types of customer complaint calls on satellite TV service during the first two months after installation. Construct a Pareto chart.

---

Definitions:

Guaranty

A type of contract which ensures that a third party is secondarily liable for the debt to be paid; similar to a suretyship.

Liable

Being legally responsible for something, typically entailing a legal obligation to compensate for harm caused.

Artisan's Lien

A legal claim or right granted to craftsmen or repairers over the property they have serviced or improved, until payment is received.

Judicial Lien

A lien obtained by a creditor upon a debtor's property, granted by a court judgment, to secure payment of a debt.